eSeats Privacy Policy
eSeats.com Customer Information
No individual personal information about you will be shared with anybody, without your permission, and will only be used by eSeats.com and its licensed partners. In the event that eSeats.com is acquired by or merged with a third party, individual personal information may be transferred to the third party pursuant to such acquisition or merger. We may transfer your personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.
How the Information is Used
Personal information gathered is required to prevent fraud when processing customers orders and helps us improve the site.
Who Collects the Information
Any information you submit while purchasing tickets on eSeats.com is collected solely by eSeats Inc.
Information Distribution
Your personal information will not be shared with anyone unless you grant eSeats.com permission to do so.
Request Data deletion from eSeats.com
At any time, if you would like to have your information removed from our systems, please send us an email to us.
We will remove your information from our systems within 48 hrs or sooner.
Opt Out From Our Newsletters & Promotions
We provide you the opportunity to ‘opt-out’ to receive any additional marketing material from us. You can indicate your preference to opt-out if you no longer wish to receive our newsletter and promotional communications by following the instructions included at the bottom of each newsletter or by emailing us at sales@eseats.com or you may contact us at 480-361-2708 to opt-out.
Update your personal information
If your personally identifiable information changes, or if you no longer desire our service, you may update it by contacting us by telephone at 480-361-2708 or sending us an email.
Credit Card Security
The security of your personal information is important to us. When you enter sensitive information (such as your credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can send email us at sales@eSeats.com. We use other third parties to protect credit card transactions on our site. When you buy with us, we share your name, address and credit card information for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.
Orders
If you purchase tickets from eSeats.com, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. If would like to receive discounts and special events, just check the box when you purchase an order.
Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. Our Web site also uses “cookie” technology to make your visits more convenient. You are free to reject or “not accept” all eSeats.com cookies. If you reject the cookies you will still be able to use all of eSeats.com features, but we will not be able to customize your future visits. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. Some of our business partners (Yahoo Search Marketing or Google) use cookies on our site. We have no access to or control over these cookies.
Contacting eSeats.com
When a user contacts eSeats.com for customer support, eSeats.com does not retain any personal information from that correspondence. We may store the messages to track different site issues, but we will never add those users to our mailing list. eSeats.com will only respond to those messages that require a response.
Shipping
We use other third parties to provide shipping on our site. When you sign up for shipping, we will share your name and address for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. You can review FedEx privacy statement.
Sales
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Legal Statement
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
Notification of changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.